• Quality Process Improvement Specialist

    Posted Date 10 months ago(9/13/2017 11:57 AM)
    Job ID
    # of Openings
    Digital Production
  • Description

    With 8 digital production centers and 8 distribution centres in Italy, the United States, Japan, China and Hong Kong, the YOOX NET-A-PORTER GROUP is active on a global scale, delivering to more than 180 countries around the world, with the strength of a consolidated local approach: content localized in 11 different languages, size conversion, 10 different currencies accepted to date, along with local payment systems, dedicated couriers and much more. The Operations department is responsible for Distribution Logistics, Digital Production, International Content & Localization, Customer Care & Loss Prevention, International Operations and Quality & Innovation.


    Key Responsibilities:


    • Analysing data relating to company processes through reports and PPT presentations;
    • Offering support in the creation of guidelines for processes that regulate Digital Production;
    • Mapping and optimisation of these processes, in search of continuous improvement;
    • Standardisation of processes;
    • Maintaining relations with the Technology and Commercial teams, in order to improve and develop tools and applications that support cataloguing;
    • Identifying and resolving problems in operation and production flows;
    • Planning and programming different phases of digital production, in line with the established priorities.


    Skills and Experience:

    • Degree in industrial or mechanical engineering;
    • Excellent analytical and problem-solving skills;
    • Excellent knowledge of English;
    • Excellent knowledge of Word, Excel and PowerPoint



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