YOOX NET-A-PORTER GROUP

User Experience Researcher Internship

4 weeks ago
Job ID
2017-2750
# of Openings
1
IT-Milan
Category
Internships & Graduate Programmes

Description

 

Role purpose

You will have a unique opportunity to be part of the User Experience Team, of E_Lite, a YOOX NET-A-PORTER GROUP & Kering Group joint venture, in charge of managing ad supporting the Online business of the Kering Luxury brands.

E_Lite is looking for an internship to work alongside our User Experience research team and the Bottega Veneta e-commerce team. This internship is a unique opportunity for someone who wishes to gain experience in the luxury e-commerce environment.

The intern will support the UX team in the following activities:

  • Competitors analysis and best practices, mainly on Customer Experience
  • Design User Journey Map
  • Plan, design and analyse unmoderated usability test
  • Heuristic evaluation on brand website

 

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Skills and Experience

  • Basic statistical background on reporting qualitative data
  • Good level on using spreadsheet (Excel)
  • Organizational skills
  • High level of accuracy
  • Good knowledge of MS Office especially of Excel and PowerPoint
  • Good level of English
  • Proactivity
  • Working autonomously being able to maintain a high level of synergy with the rest of the team
  • Good relational skills

 

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