• UX Writer Off-Season - Maternity Cover

    Posted Date 1 week ago(4/16/2018 11:23 AM)
    Job ID
    # of Openings
    IT-Zola Predosa
  • Description

    Role Purpose

    As a User Experience Writer you work to shape product experiences by creating useful, meaningful text that helps users complete the task at hand. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points.


    By working within a collaborative team of designers, researchers, product owners, engineers, marketing and customer operations specialists and by championing smart and innovative products you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and hard data to inform content choices, and are an expert in your product. You have sensibility for visual design aspects and on how to build an effective and structured communication to customers.


    Key Resopnsabilities

    • Work closely with UX Designers to design the most effective experiences for YOOX customers.
    • Write clear, concise user-interface text for products. Act as a subject matter expert and point of contact for user experience writing.
    • Operational content management through CMS: editing and updating functional texts for e-commerce.
    • Follow language and style guidelines for each YOOX digital property.
    • Manage content structure through CMS.
    • Understand the characteristics of every market that impacts content.
    • Work with other departments to plan functional content specifications and actions for various projects.
    • Work with the Localization Team to coordinate translations.
    • Propose new content solutions based on feedback from other departments and clients
    • Content evaluation and auditing.


    • University degree in humanities, linguistics or similar.
    • Experience using a Content Management System.
    • MS Office proficient.
    • Excellent accuracy and attention to detail. Good interpersonal skill, pragmatic, flexible and dynamic. Able to work in a fast paced environment and meet deadlines.
    • Good knowledge of English. A third language will be considered a plus.
    • Experience in a similar position will be considered a plus
    • Experience with UX/UI Design and design tools (Axure, Sketch, Photoshop, Illustrator) will be considered a plus.


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