• Travel Assistant

    Posted Date 1 month ago(6/6/2018 5:17 AM)
    Job ID
    # of Openings
    IT-Milan/Zola Predosa
    Corporate Functions
  • Description

    We are currently seeking a Travel Assistant to work in our Office in Italy Bologna or Milan to support in arranging global travel across our business. The Travel Assistant will arrange transport and hotel & accommodation for all employees globally, being the link within travelers and travel agency. The ideal applicant would have previous experience in arranging travel either in-house within a business or within an agency environment and should be proficient in English and have excellent organizational and communication skills.



    Key Responsibilities:

    • Provide a cost-effective, efficient and proactive travel program for all staff, contractors, visitors and guests worldwide;
    • Utilise creative solutions to drive down average costs;
    • Keep up-to-date with new travel products, e.g. hotel openings in key markets;
    • Managing bookings based on priority, sending estimates and approval requests, booking travel, sending documents plus reminders and additional information in a timely manner and ensure that the whole traveller experience is positive;
    • Supporting use of the internal tool;
    • Assisting with reporting and analysis;
    • Monitoring the travel agency research every trip to find lowest-cost solution and find cheaper travel alternatives to contain costs;
    • Managing requests from Top Management and special guests (VIP visitors/contractors);
    • Support colleagues during emergencies and assist with travel insurance claims;
    • Supporting management of colleagues’ preparatory travel information, such as emergency contacts;
    • Ensure that all travel aligns with the YOOX NET-A-PORTER GROUP travel policy and enforce company Booking Procedure and Travel Policy, ensuring proper authorization;
    • Ensure expectations are managed at an early stage;
    • Supporting updates and revisions of the company travel policy;
    • Other office administrative and ad hoc duties as required for the Travel Department and ensure secure storage of sensitive data.


    • Previous administration and international travel booking experience gained in either an agency or office environment;
    • Highly proficient in spoken and written English (C1 level);
    • Strong IT skills, a high level of accuracy and keen attention to detail;
    • Discreet, professional and well spoken, with good communication skills;
    • Exceptionally well organized and efficient, with a good dose of common sense and initiative;
    • Ability to use judgement and seek guidance with confidential issues;
    • Proven ability to work to stringent deadlines;


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