• Operations Planning Analyst

    Posted Date 1 month ago(6/18/2018 12:31 PM)
    Job ID
    # of Openings
    Operations & Logistics
  • Description

    With 8 digital production centers and 8 distribution centres in Italy, the United States, Japan, China and Hong Kong, the YOOX NET-A-PORTER GROUP is active on a global scale, delivering to more than 180 countries around the world, with the strength of a consolidated local approach: content localized in 11 different languages, size conversion, 10 different currencies accepted to date, along with local payment systems, dedicated couriers and much more. The Operations department is responsible for Distribution Logistics, Digital Production, International Content & Localization, Customer Care & Loss Prevention, International Operations and Quality & Innovation.


    This role is part of a team responsible for supporting Operational Management in the identification and execution of short to long term FTE plans. This is the perfect next step for an experienced Analyst looking to move into a role that will have real business impact within a fast growing, complex, multi-site business.


    Day-To-Day Responsibilities:

    • Quickly build strong relationships with HR & Operational Management
    • Deliver weekly short to medium term FTE requirement forecasts & clearly communicate resourcing recommendations to Operational Management
    • Ensure shift planning aligns to forecast activity requirements & service levels
    • Design & deliver weekly performance reporting that can be used to feedback into forecasts & highlight areas for improvement
    • Maintain headcount forecast tools, ensuring driver assumptions are regularly challenged & that they reflect our high service level standards
    • Proactively identify & quantify opportunities to drive service &/or efficiency improvements
    • Deliver regular long term forecasts to drive recruitment strategies & support group financial forecasting processes
    • Deliver adhoc analysis to support Operations Managers
    • Annual budget creation in coordination with Ops management
    • Quarterly reforecasting
    • Individual performance reporting
    • KPI dashboard maintenance



    Essential Skills & Requirements:

    • Management Engineering Master's Degree
    • High level of numeracy & data analysis skills
    • Advanced Excel user
    • Previous experiences in a similar analytical role will be considered a plus
    • High level of commercial acumen & a proactive approach
    • Fluent both in English and Italian  
    • Confident communicator
    • Database mining skills, advanced
    • Presentation creation, generating sophisticated reporting tools
    • Workforce/Resource Planning experience

    Location: Bologna area


    About Us:

    YOOX NET-A-PORTER GROUP is the world’s leading online luxury fashion retailer. The Group is a Global company with Anglo-Italian roots, the result of a game-changing merger, which in October 2015, brought together YOOX GROUP and THE NET -A-PORTER GROUP; the two companies had revolutionized the luxury fashion industry since their birth in 2000.


    YOOX NET-A-PORTER GROUP is a unique business with an unrivalled offering including multi-brand in-season online stores NET-A-PORTER and MR PORTER, and multi-brand   off-season online stores YOOX and THE OUTNET, as well as numerous ONLINE FLAGSHIP STORES, all “Powered by YNAP”. Through a joint venture established in 2012, YOOX NET -A-PORTER GROUP has partnered with Kering to manage the ONLINE FLAGSHIP STORES of several of the French group's luxury brands.


    Uniquely positioned in the high growth online luxury sector, YOOX NET-A-PORTER GROUP has an unrivalled client base of more than 2.5 million high-spending customers, 27 million monthly unique visitors worldwide and combined 2015 net revenues of €1.7 billion. The Group has offices and operations in the United States, Europe, Japan, China and Hong Kong and delivers to more than 180 countries around the world. YOOX NET-A-PORTER GROUP is listed on the Milan Stock Exchange as YNAP.


    For further information: www.ynap.com



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